# Our Payroll Platform

## We Know Our Clients

We believe in the importance of knowing our clients. Understanding our clients and their goals improves our quality of work for more valuable solutions. We aren’t your average Payroll, HRIS, and HCM solutions company. From the very first day you work with us, we begin building a one-on-one relationship in supporting you. We are here to see you and your organization succeed—every step of the way.

### Superior Support

Our goal is to be an extension of our client's business, providing comprehensive client support through the implementation process, ongoing support services, and educational resources to ensure that clients are well-supported and educated on using their HCM platform effectively.

With direct access to your dedicated, knowledgeable support specialist (or team if required), our client services team is ready to assist you via [email](mailto:%20info@paynw.com) or by calling us at 866-729-6920.

## Our Payroll, HCM, and HRIS Services Best Fit Clients Who:

- Want to build a better workplace—marked by efficiency and productivity but also striving for greater diversity, equity, and inclusion in their workplace.
- See the intelligent use of technology as important to achieving their business goals.
- Are mid-sized or emerging organizations.
- Aim to match their knowledge of their business with our knowledge of our system.
- Seek partnership, not vendorship, looking for collaboration, engagement, and win-win relationships.

[Read Our Case Studies](https://www.paynw.com/cs/c/?cta_guid=271fa4f6-c8cc-4e47-ad50-71f418749776&signature=AAH58kFiRkpn3rx10BhLzW4n7lR7ipjlBQ&portal_id=21910005&pageId=79684894367&placement_guid=7524aa9d-3eb0-4b31-8420-c6ddb7a0e8f9&click=37e0de86-fdcc-44e3-8e6d-a7fea7d7d07b&redirect_url=APefjpEX_gZKYVdHMHhNUfFfLvNtrp_ez4y6EDfBSZVcKP2h3rbVrmKMhcQLA9t3wYPXSbnWeJ4XeKCVXG7KFw6YXnznJTPQWmNOrmmpbTtLSrwJj-CvXddGUpxHKchGDdtDEOW-BIxjvaJfVVED-b-GWrWPjkunig&hsutk=&canon=https%3A%2F%2Fwww.paynw.com%2Four-clients&ts=1781331884472 "Read Our Case Studies")

## What Clients Say About Us

- “Responsiveness, accessibility, and reliability are the team qualities most appreciated by PayNW’s clients.”
- “Love the flexibility and full features of the system and the continued development of it.”
- “Always listening and helping with whatever we ask.”

[Read More Testimonials](https://www.paynw.com/cs/c/?cta_guid=b11f66a4-bc4e-4d36-a789-2a66f296a8ec&signature=AAH58kF7mOHunEFqDXHlrZDpSgOdx7JQHA&portal_id=21910005&pageId=79684894367&placement_guid=2bb0a89e-c25e-4f74-8f00-6784ba1b367e&click=cc020deb-4524-4e12-9d76-6d4bd893cdf7&redirect_url=APefjpFHTyxJzXrsZgsoOTWkeGg677R1J2-LZlgux0kyQDjwevDpXX67OIAPCPGPMtjjQ30yFO5OWs3uV31vAtuatUxSlQrtvzOXGFmEviLb2d93kmzI393XxpWfnkr27IRf5HJQ04_C&hsutk=&canon=https%3A%2F%2Fwww.paynw.com%2Four-clients&ts=1781331884484 "Read More Testimonials")

## Case Studies of Our Payroll, HCM, and HRIS Services

[**Banking**  
Read Community First Bank Case Study, Click Here](https://www.paynw.com/our-clients/hcm-cloud-case-studies)

[**Healthcare**  
Echo Locum Tenens, click here to read the case study](https://www.paynw.com/our-clients/hcm-cloud-case-studies)

#### Education

Proud to serve NWAIS member schools

[**Public Sector**  
Click here to read the Port of Anacortes case study](https://www.paynw.com/our-clients/hcm-cloud-case-studies)

#### Manufacturing

“I’m thrilled with PayNorthwest’s payroll solution. They really understood how our business works.” – Payroll Manager, Woodstone

[**Grant-based Organizations**  
Click here to read the IDRI case study](https://www.paynw.com/our-clients/hcm-cloud-case-studies)

#### Seasonal Employers

Only pay for employees when they are working, but keep them in the system, no charge, in the off-season for easy re-hire.

#### Distributed Workforce

Easily deployed over wide geographic footprint. Geolocation controls, configurable to manage rules/regulations across multiple tax and regulatory areas.